Telephone +44 (0)2392 224 450
Am i eligable for online discounts
We as standard do not discount our products unless we are selling to a retailer, specifier or architect or if it is a large quantity for a project. If you are a business and require a quote please click
Are all of Anglepoise's products/colours listed on the website?
Yes, all of our products and colour variants are listed on our website.
We can do a Giant1227 in any colour but please contact us on
for more information on this.
Can i buy replacement lamps easily?
Yes, nowadays most DIY outlets and all electrical wholesalers sell a wide variety of light sources, although you should not need a replacement for a while as a life expectancy of 5000 hours or more is not uncommon.
for more information
Can I send an Anglepoise as a Present?
Yes, there is an option to ship to an alternate address during the checkout process.
Do Anglepoise products come with a Guarantee?
Yes, all Anglepoise products are guaranteed for 2 years from date of purchase. For more details on the guarantee please
Do you ship internationally?
Yes we do ship internationally, the system has some prices in but may ask for us to request a quote for some countries.
How do I register as a new customer?
To register please click on
at the top right hand side of the screen
Then click on
on the next screen. If you follow this process it will allow you to register so you can order.
We require a password to login as it increases the security of the site.
How do I search for a specific item?
You can search using our search tool on the left hand side for any of our products on this site. There is also a more advanced search facility if you require on the top menu to the right.
How long will it take for my purchase to be delivered?
We endeavour to deliver all purchases within 5 days, however you can pay £5.82 for a fast delivery service of 2-3 days.
If i buy an Anglepoise product can i return it if it doesn't fit my needs/requirements?
Yes, if your order does not fit your needs you can return it in its original packaging and undamaged for a full refund within 14 days of purchase.
Is your website secure?
Yes, we use a
Thwate SSL certificate
to ensure all your data is protected. All of our internet transactions are done by
and we bank with
We never see any of your credit card details and we can only take the amount you chose to process.
All payments are taken as soon as you place the order.
What details do I need to give to become a new customer at Anglepoise?
As a new customer we require your email, phone number and address.
We will also require your shipping address if it is different to your invoice address.
What do I do if I forget my password?
If you have forgotten your password please go to
, in the top right hand corner of your screen.
On the left hand side of the next screen there is a forgotten your password link.
On the next screen enter your email address and press
A new password will be sent to your email address
What types of payment do you take?
We take, VISA, Mastercard, AMEX, Maestro and PayPal.
Why buy from Us?
Here are the reasons why you should buy from Anglepoise Ltd 1. Anglepoise is a 75 year old company who hold the patent for the original 3 springed task light 2. Our website is safe and secure, we bank with HBOS, and our payment portal is protected by SagePay. 3. Our products have a 3 year guarantee 4. We are the manufacturer of these lights so if there is ever a problem you are not dealing with lots of middle men but dealing direct 5. We strive to constantly improve our customer service and always believe we can do better 6. If you do not like the product you receive for any reason you can return it for a full return within 28days of purchase 7. Free UK mainland shipping 8. We are an international company 9. We always try to fix our lights where possible which is why we have a rewire kit for our 75 year old lights 10. This year we were granted our own Royal Mail stamp as a British Design Icon 11. We were voted in the top 20 designs of all time by the BBC
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